Your security is our highest priority, and we are committed to helping you safeguard against scams and fraud. Staying informed is one of the most effective ways to protect yourself.
How to Recognize Common Scams:
Cybercriminals continue to use increasingly sophisticated tactics to trick individuals into revealing sensitive information such as usernames, passwords, account numbers, and one-time verification codes. These attempts may come in the form of emails, text messages, phone calls, or fake websites designed to appear legitimate. Be on the lookout for:
Messages that create a sense of urgency or threaten immediate consequences.
Unexpected requests for personal, financial, or login information.
Emails or texts containing suspicious links or unexpected attachments.
Phone calls claiming to be from a bank or government agency asking for verification codes or passwords.
Best Practices to Protect Yourself:
We encourage you to apply the following security practices to all your online banking and financial accounts, not just those you maintain with us.
Never share your passwords or one-time verification codes with anyone.
Always check the sender’s email address carefully—scammers often use addresses that look similar to legitimate ones.
Do not click on suspicious links or download attachments from unexpected messages.
Use only your financial institution’s official, authenticated channels to access and update your account.
Regularly monitor your accounts for unauthorized transactions.
Keep your contact information up to date to ensure you receive important security alerts.
If you receive a suspicious message claiming to be from your financial institution, do not respond. Instead, contact the institution directly.
Please remember that Currence or any other legitimate financial institution will never ask you to provide your login credentials or any verification codes.
If you believe you may have responded to a suspicious request, shared sensitive information, or noticed unusual activity on your Currence account, please contact our customer support team immediately so we can help protect your account.